At FoldiMate Inc., we are committed to ensuring the satisfaction of our customers. If you are not fully satisfied with your purchase, you have the right to withdraw and return the product.

Right of Withdrawal

In accordance with applicable legislation, you have 30 days from the date of receipt of your order to return a product.
No justification is required to exercise this right.

Return Conditions

  • Returned products must be in their original condition, unused, and in their original packaging.

  • Return shipping costs are the responsibility of the customer, unless the product is defective or we made an error.

  • Certain items, such as customized products or special orders, are not eligible for return.

Refunds

  • Once the returned product has been inspected and approved, we will issue a refund within 30 days of receiving the return.

  • Refunds will be processed via the same payment method used at the time of purchase.

  • If the returned product does not meet the conditions outlined above, FoldiMate Inc. reserves the right to refuse the refund.

Defective or Non-Conforming Products

If you receive a defective product or one that does not match your order, you may request an exchange or a full refund.

  • Return shipping costs will be covered by FoldiMate Inc.

  • The product will be inspected before any refund or exchange is processed.

Restocking Fees

If restocking fees apply to your return, they will be deducted from the total refund amount.

Contact for Returns and Claims

If you wish to initiate a return or submit a claim, please contact our customer service team:

📧 Email: contact@foldimateofficial.com
📍 Address: 879 White Pine Ct, Oak Park, CA 91377, United States
🌐 Website: foldimateofficial.com

We are committed to handling your request as quickly as possible to ensure you have the best possible experience.